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Is your app or device ready for deployment?
It can be.

Uncover performance, compliance, and operational issues prior to deployment.

 

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network emulation, Test you apps under all network conditions

 

Network Emulation

 

Test your app under all network conditions—3G/4G, satellite, WAN, cloud—in your lab.

network protocol testing,

 

Protocol Testing

 

Are the network protocols implemented properly and securely, conforming to the specs, in your app or device?

 

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AUTOMATED NETWORK EMULATION TESTING

Test your app or device under all network conditions – from the routine to the extreme. Automate a wide variety of network conditions from 3G/4G to Cloud to WAN to Satellite to Internet. Uncover performance and operational issues prior to deployment.

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ARE YOU ALLOCATING YOUR TEST RESOURCES CORRECTLY?

Finding and fixing software defects constitutes the largest expense for the software industry. Learn why line speed testing isn’t enough and the importance of functional testing!

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UNDERSTANDING HOW APPLICATIONS PERFORM ON THE NETWORK—EVEN UNDER ADVERSE NETWORK CONDITIONS

Trial deployments are expensive and yield limited data. Learn how to properly characterize your application or device performance prior to deployment.

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apple

"Apple uses Maxwell to emulate all varieties of customer networks and access points — from limited network bandwidth to extreme latency to packet drops.

By testing our products with Maxwell prior to deployment, we ensure that customers have a solid experience when they get new Apple software or hardware in their hands."

— Dmitry Halavin, Apple Inc.

#1 When a customer calls us about a repair, and he did his own diagnosis of the problem, we pay attention and give consideration to his findings.

#2 When we replace a defective unit, we do not provide a replacement unit with an obsolete version of the operating system.  We upgrade the replacement unit to the latest version of our software.

#3 When we replace a defective unit, we do not provide a replacement with an EARLIER serial number, meaning a product OLDER than the customer's product that needs repair.  Instead we provide an equivalent or later product.

#4 Most Apple employees could never get a job at InterWorking Labs, because our standards of technical competency are higher:

Apple Genius Bar Worker = Below Average InterWorking Labs employee

#5 Our employees do not use cutesy names for standard products; they never call a USB connector a "camera kit".

#6 Our employees can identify a USB connector.

#7 Our products covered by warranty or a service agreement are fixed or replaced and returned to the customer without editorial comments. We do not force our customers to sign a document stating the obvious: that if they were not under warranty, the repair would cost money. We believe they know this and that is why they bought the warranty or service agreement.

#8 When our customers contact us with a problem, we do not tell them that they can only communicate with us in a "positive" manner.  We do not dictate the emotional tone of our customers' communications.

#9 When our customers return a product for repair, we do not examine all the connector openings with an otoscope to see if there was water damage.  We do not believe our customers would use a network emulator or protocol tester in the shower or the bath tub.

#10 When a customer tells us that he needs to speak to someone with deeper technical knowledge to answer his question, we find the appropriate staff engineer and arrange the communication.  We do not take our lack of deep technical knowledge personally and we do not tell the customer "you are not a very nice person".

In spite of all of the above, I continue to use my iPad.

 

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