High definition chat (talking, not typing) is fast becoming a component of massively multiplayer online games. How can an audio supplier verify that each user will have a positive experience with the sound? A major manufacturer of audio systems struggled with finding a way to verify that it could produce good sound quality under a variety of adverse network conditions. With the Maxwell Pro product, the audio supplier was able to replicate a number of profiles that would reproduce commonly occurring adverse network conditions that would impact audio quality. The supplier could then remediate poor audio sound through dynamic adjustment of its compensating algorithms to account for packet jitter and other phenomenon.