Contact Us
+1.831.460.7010

The InterWorking Labs Privacy Policy

For users who browse our website:

We participate in no so-called "private" privacy initiatives.  Indeed we feel that leaving the protection of privacy to anything less than well enforced laws would be non-sensical.

The InterWorking Labs site takes no active steps to protect your privacy.  We collect the standard logs of access to our systems.

We use the access logs for website management and administration - primarily monitoring our sites to see whether someone has tried (or succeeded) to penetrate our security.  And we have never opened those logs to anyone other than our own administrative staff, who, it may be said, tend to find the contents not merely uninteresting but downright boring.

At the current time the InterWorking Labs site has no interest in using our logs for any other purpose.

At the present time, the site uses web cookies to organize your navigation through our website; we do not collect or permanently record any cookies that our software may have sent you.  Nor do we read or save cookies put there by others.

InterWorking Labs currently uses a marketing system that collects cookies. These cookies are simply a numeric identifier that allow us to recognize repeat visitors, and has no meaning outside the marketing system. InterWorking Labs and our marketing systems follow the "Do Not Track" initiative and those who chose to have their cookies turned off, or other tracking information turned off, are not tracked.

So, if you are concerned about your privacy, you are fortunate in that our practices are consistent with your interest in protecting your privacy.  However we do not guarantee that our practices will not someday change or that we will not accidentally disclose something.

It is our recommendation to you that you take such self protections as you feel appropriate.  And we further suggest that you do not look to protection of your privacy to come from the private sector - that sector's interests are not aligned with yours.

InterWorking Labs strongly urges that you support national legislation and international treaties that define and protect your privacy.


For users who register at our website to obtain more information or a free download:

InterWorking Labs collects personal information when you register at our site.  This includes using InterWorking Labs products or services, attending a seminar or participating in an online survey, requests to be included in an email or other mailing list, submitting an entry for a promotional item or when you submit your personal information to InterWorking Labs for any other reason.

Access to certain InterWorking Labs web pages requires a login and a password. The use of those web pages, and the information or programs downloadable from those sites, are governed by an agreement between your employer and InterWorking Labs.  Your personal information may be retained by InterWorking Labs to verify compliance with the agreement, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.


For users who purchase products at our website:

Information collected at the InterWorking Labs Online Store, store.iwl.com hosted by BigCommerce.com, is for the purchase of products and for accounting purposes only . Payment processing is accomplished by a backend processor and secured by Authorize.net.  More information is available at www.authorize.net.


How We Use Information Collected:

InterWorking Labs uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or related information.  We may also use your information to send you direct marketing information or contact you for market research.


Third Party Sites

The InterWorking Labs website contains links to other sites. InterWorking Labs does not share your personal information with those websites and is not responsible for their privacy practices.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at info@iwl.com.


This document was last updated 7 November 2014.